Frequently Asked Questions
Clear answers before you diagnose.
Use this page to understand how Paradym Shift works, where to start, what the diagnostics show, how your information is handled, and when deeper support makes sense.
Start broad. Confirm the gap. Go deeper only where the evidence points.
The short version.
Paradym Shift helps you diagnose what is actually constraining revenue performance before committing time, money, people, technology, or consulting effort to the wrong fix.
About Paradym Shift
What it is, who it is for, and how it differs from consulting.
Revenue RealitiScan
How the free diagnostic works and what the report shows.
Full Diagnostics
When to move beyond the free scan into deeper evidence.
Data, pricing and support
Confidentiality, pricing, Fresh Perspectives and how to start.
About Paradym Shift
What Paradym Shift does and who it is for.
Start here if you want to understand the role Paradym Shift plays before choosing a diagnostic.
What is Paradym Shift?
Paradym Shift is a sales and revenue performance diagnostics platform. It helps leaders identify where revenue performance is being constrained before investing in training, process changes, people decisions, technology, consulting, or transformation work.
Its purpose is simple: help you find the sales gaps worth fixing first.
Who is Paradym Shift for?
Paradym Shift is designed for B2B sales leaders, revenue leaders, commercial executives, business owners, and advisors who need a clearer view of what is limiting sales performance.
It is especially useful when performance issues are visible but the root cause is not obvious.
- Sales activity is happening, but results are inconsistent.
- Deals are moving, then stalling.
- Forecast confidence is weak.
- Teams are investing in enablement, but adoption is uneven.
- Leaders are not sure whether the issue is strategy, process, people, customers, or execution.
How is Paradym Shift different from traditional sales consulting?
Traditional consulting can sometimes begin with a presumed answer. Paradym Shift starts with diagnostic evidence.
Instead of assuming the answer is sales training, a new process, better coaching, a Customer Relationship Management system, leadership work, or more activity, Paradym Shift helps identify where the constraint is most likely to sit.
What services does Paradym Shift offer to improve sales performance?
Paradym Shift offers sales performance diagnostics, free Revenue RealitiScans, full-depth revenue effectiveness diagnostics, opportunity management tools, and evidence-led pathways for identifying what to fix first.
The platform helps leaders assess likely constraints across strategy and adoption, customer connection, people potential, sales enablement, stakeholder influence, deal quality, capability, and execution discipline.
When diagnostic evidence points to a broader performance opportunity, Fresh Perspectives can provide consulting support to interpret findings and turn the evidence into practical action.
How does Paradym Shift's methodology help identify root causes of sales performance issues?
Paradym Shift looks for patterns across the whole revenue system rather than treating every visible problem as the cause.
A stalled deal, weak forecast, inconsistent activity level, poor adoption, or low win rate may be a symptom. The underlying constraint may sit in qualification, stakeholder coverage, customer value, leadership rhythm, capability, process, enablement, or go-to-market alignment.
The methodology helps leaders move from instinct to evidence by connecting symptoms to likely constraints and identifying the gaps most worth investigating first.
What industries has Paradym Shift worked with to enhance sales effectiveness?
Paradym Shift methodology and Fresh Perspectives sales performance work have been applied across a range of industries including technology, telecommunications, aviation, health, food and beverage, infrastructure, professional services, manufacturing, financial services, and business-to-business services.
Examples of organisations whose teams have used or been exposed to the methodology include Air New Zealand, Microsoft, Spark, Fonterra, Datacom, Southern Cross Health, 2degrees, HPE, and other commercial teams.
Is Paradym Shift only about sales performance?
Sales performance is the entry point, but the underlying issue is often broader revenue effectiveness.
Paradym Shift looks at the connected system around revenue: strategy and adoption, customer connection, people potential, sales enablement, leadership, process, account quality, stakeholder influence, opportunity discipline, and execution rhythm.
Revenue RealitiScan
The best starting point for most visitors.
Revenue RealitiScan is the free entry diagnostic for leaders who want a quick, practical read on likely revenue performance gaps.
What is a Revenue RealitiScan?
Revenue RealitiScan is a free, short diagnostic that gives leaders an instant structured report on likely revenue performance constraints, priority gaps, and where to investigate first.
It is designed as a fast evidence check before committing to a bigger improvement programme.
Is the Revenue RealitiScan free?
Yes. The Revenue RealitiScan is free.
It is designed to help you quickly test your instinct, identify likely constraints, and decide whether deeper analysis is needed.
How long does the Revenue RealitiScan take?
The free Revenue RealitiScan is designed to be completed quickly, typically in under 10 minutes.
The goal is not to create a full consulting report. The goal is to give you a structured first view of where revenue performance may be constrained.
What does the Revenue RealitiScan report show?
The report provides a structured view of likely performance constraints, priority gaps, and suggested areas for further investigation.
- Where performance may be breaking down.
- Which gaps may be symptoms rather than root causes.
- Where deeper diagnostics or leadership attention may be useful.
- Which improvement conversations should happen next.
Do I need to register before completing the free Revenue RealitiScan?
You do not need a full Paradym Shift platform account to complete the free Revenue RealitiScan.
You do need to provide your name and email address so the Revenue RealitiScan report can be sent to you. For deeper diagnostics, saved results, subscription-based tools, or platform access, registration or login may be required.
How can I access the free Revenue RealitiScan diagnostic provided by Paradym Shift?
You can access the free Revenue RealitiScan from the Paradym Shift homepage, from this FAQ page, or directly through the diagnostic form.
The free Revenue RealitiScan takes about 10 minutes and provides an instant structured report showing likely revenue performance constraints, priority gaps, and where to investigate first.
Are there free diagnostic tools available to assess sales team effectiveness?
Yes. Paradym Shift provides free RealitiScan diagnostics that help assess different aspects of sales and revenue performance.
The best starting point for most leaders is the free Revenue RealitiScan because it gives a broad first view of likely constraints across the revenue system. Other free RealitiScans can then help explore account relationships, stakeholder influence, deal quality, personal capability, team capability, and vendor relationships.
Not sure where to start?
Choose the diagnostic based on the decision you need to make. Start broad when the issue is unclear. Go deeper when the business needs stronger evidence. Use opportunity management when live deals need sharper execution.
Start free
Use Revenue RealitiScan when you need a fast first view of likely revenue constraints.
Start RealitiScan →Go deeper
Use Full Diagnostics when the business needs a stronger strategic baseline.
Explore Full Diagnostics →Full Diagnostics
When the sales gap matters, diagnose it properly.
Full diagnostics are for leaders who need a stronger evidence base than a quick scan can provide.
What is the Full Revenue Effectiveness Diagnostic?
The Full Revenue Effectiveness Diagnostic is a deeper diagnostic for leaders who need a more complete strategic baseline of sales performance across the organisation.
It helps identify where revenue performance is being constrained, which gaps matter most, and where leadership attention should focus first.
What does the Full Revenue Effectiveness Diagnostic assess?
The diagnostic assesses 21 elements across four connected areas:
- Strategy & Adoption: whether strategy, alignment, and change translate into commercial action.
- Customer Connection: how effectively the organisation understands, engages, and creates value with customers.
- People Potential: the capability, motivation, leadership, and coaching conditions that enable performance.
- Sales Enablement: the systems, process, tools, content, metrics, and operating rhythm that support execution.
What is 4 x 5 Opportunity Management?
4 x 5 Opportunity Management is a deeper application for complex sales opportunities.
It helps teams qualify, review, and improve live opportunities by making deal risk, stakeholder influence, competitor position, and action discipline visible.
Use it when large deals are stalling, forecast confidence is weak, sales reviews are too general, or opportunity plans need sharper execution.
Should we start with Revenue RealitiScan or Full Diagnostics?
Most organisations should start with the free Revenue RealitiScan.
If the scan confirms that the issue is wider, more strategic, or important enough to warrant deeper evidence, move to the Full Revenue Effectiveness Diagnostic.
If the issue is live deal execution, stalled opportunities, qualification, stakeholder coverage, or forecast confidence, 4 x 5 Opportunity Management may be the better next step.
Can Paradym Shift help with leadership alignment?
Yes. Diagnostic evidence can help leadership teams move away from opinion-based debate and toward a shared view of the constraints that matter most.
This is particularly useful when different leaders see different symptoms: capability, process, customer value, sales discipline, technology adoption, or management rhythm.
What are effective tools for diagnosing and improving sales team performance?
Effective sales performance diagnostic tools should help leaders understand both the visible symptoms and the likely underlying constraints.
Paradym Shift provides a practical diagnostic pathway: start with the free Revenue RealitiScan, use focused RealitiScans for specific relationship, stakeholder, capability, or deal-quality questions, and move to full-depth diagnostics when the business needs a stronger strategic baseline.
For complex live opportunities, 4 x 5 Opportunity Management helps diagnose qualification, stakeholder coverage, competitor position, risk, and action discipline.
How can I identify the root causes of stalled deals in my sales pipeline?
Start by separating the symptom from the likely constraint. A stalled deal may not be caused by lack of activity. It may be caused by weak qualification, unclear customer value, poor stakeholder coverage, insufficient decision insight, a stronger competitor position, or weak next-step discipline.
Paradym Shift helps identify these root causes by using diagnostics such as the Revenue RealitiScan, Deal RealitiScan, Stakeholder Influence RealitiScan, and 4 x 5 Opportunity Management.
The aim is to identify whether the opportunity is real, winnable, aligned, and worth the next level of effort.
How can I determine if my sales process is aligned with my go-to-market strategy?
Look for evidence that the sales process supports the way the business wants to compete, create value, qualify opportunities, engage stakeholders, and manage customer decisions.
If the go-to-market strategy says one thing but sales activity, pipeline reviews, account planning, coaching, metrics, and enablement reward something else, alignment is likely weak.
Paradym Shift diagnostics help test whether strategy and adoption are translating into consistent commercial execution, rather than remaining as intent on a slide.
What strategies can help improve stakeholder engagement in sales processes?
Improving stakeholder engagement starts with understanding who influences the decision, what each stakeholder values, where trust is strong or weak, and whether the seller has enough support to create movement.
Useful strategies include mapping decision influence, validating stakeholder support, identifying detractors and mentors, improving value messaging, and turning relationship assumptions into evidence.
The Stakeholder Influence RealitiScan and 4 x 5 Opportunity Management tools help make stakeholder risk and influence more visible.
Data, pricing and support
How your information is handled and how support works.
These are the practical questions leaders usually ask before starting.
What evidence does Paradym Shift use?
Paradym Shift uses structured diagnostic responses to reveal patterns across revenue strategy, customer connection, people capability, leadership, enablement, and sales execution.
The value is not just the score. The value is the pattern: where performance appears strong, where it appears weak, and where the likely constraint may sit.
Is our information confidential?
Paradym Shift treats diagnostic information as confidential.
Diagnostic data is used to provide reports and insights to the user or organisation completing the diagnostic. Company-specific diagnostic information is not shared with other companies.
Will our data be shared with other companies?
No. Company-specific diagnostic information is not shared with other companies.
Where aggregate insights are used, they should not identify a specific company without permission.
Will we be added to marketing campaigns?
Marketing communication should be based on your opt-in or opt-out status.
If you do not want to receive marketing communication, use the unsubscribe or opt-out options provided in the relevant communication.
How much does Paradym Shift cost?
The Revenue RealitiScan is free.
Pricing for deeper diagnostics, advisory support, implementation assistance, or wider engagements depends on scope.
Does Paradym Shift offer consulting support in addition to diagnostic tools?
Yes. Paradym Shift provides the diagnostics and tools platform. Fresh Perspectives provides consulting support when leaders want help interpreting results, validating the context, prioritising interventions, or turning diagnostic evidence into sales performance improvement.
This means you can start independently with a free diagnostic, then decide whether you need guided support, full diagnostics, or a broader advisory conversation.
Contact Paradym Shift if you want help choosing the right path.
Can Fresh Perspectives help us interpret the results?
Yes. Fresh Perspectives is the consulting practice that can help turn diagnostic evidence into practical action.
That may include interpreting findings, validating context, helping leaders prioritise interventions, supporting sales performance improvement, or designing the next stage of work.
How do we start?
There are three practical starting points:
- Start a Free Revenue RealitiScan if you want a quick first view.
- Explore Full Diagnostics if the sales gap matters enough to diagnose properly.
- Contact Us if you want help choosing the right path.
Ready to see what the evidence shows?
Take 10 minutes with the free Revenue RealitiScan. If the evidence points to something bigger, move into full diagnostics or talk to us about the right next step.
Free starting point. Structured report. Clearer next conversation.
Evidence first. Action next.
Diagnose the likely constraint before deciding whether the fix is strategy, sales process, coaching, enablement, opportunity discipline, technology, or advisory support.